Showing Off Spencer-Discovering Spencer, the Brookfields, Worcester County, Massachusetts and New England: Who Answers the Calls on Your House?

Who Answers the Calls on Your House?

This Funny little video speaks big truths for many. If you are a home owner and you are selling your house, you really want to know who will handle the first inquiry on your house. There is a difference between companies and how they handle incoming leads. You get only 1 chance to make a first impression. Make sure you ask the question, "Who answers the calls on my House?" If it is not the listing agent or their team member, think seriously about that. Those are the professionals that know your house the best. Listing agents-When interviewing with Real Estate Companies you should also be asking that same question. When you spend time, energy, effort and money, you want the best shot at selling that house. If you can not get a showing because the person answering the call is either unskilled, untrained, or does not know the house then you should seriously consider what's in the best interest of your clients, and your future business building.

 Pam Crawford

Pam Crawford, ABR,e-PRO®,CRS,CDPE,LMC

Owner, REALTOR®, Managing Partner, MBA, BSBA
RE/MAX Professional Associates


phone/fax (508)-784-0503    



Curious what your home is worth today? Find out here.

Start your FREE home search here.

If you like what you just read, subscribe to this blog.


If You Like This Post, Suggest It To Be Featured! 


Follow Me on Pinterest facebook twitter

Comment balloon 4 commentsPam Crawford • March 19 2011 08:32AM


funny video.  Who Answers the calls will depend on the contact number put on the sign rider and in the MLS system.

Posted by Retired Notworking about 8 years ago

Cute video.  My question is, would you rather have prospective buyers go to a voice mail if the listing agent is not available, or would it be better to talk to live person (hopefully better trained)?

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) about 8 years ago

it depends on the person answering the phone  in our office they get a live boddy then transferred to the list agent to answer the questioins  

Posted by Anonymous about 8 years ago


Sometimes a call gets through.  I also find that the caller calls the name on the sign not the number on the rider.  Riders are hard to see when you are driving by.  Signs are naturally designed for your eyes to go to the center first(hence most real estate company contact info is in the center) and then if there is enough time your eyes will go up and then down.  The riders on the top of the signs have better luck than the ones on the bottom.  A well trained agent has no problems with the phones, however your most experienced agents tend not to take uptime or phone time they work by referral.

Posted by Pam Crawford, Owner-RE/MAX Prof. Assoc.,MBA, CDPE, CRS, ABR (RE/MAX Professional Associates) about 8 years ago