Article 16 of the Realtor's Code of Ethics state, "Realtors shall not engage in any practice or take any action inconsistent with exclusive representation or exclusive brokerage relationship agreements that other Realtors have with clients." Article 16 is intended to recognize as unethical two basic types of solicitations. I am going to focus on 1 of the 2 in this blog.
"First, telephone or personal solicitations of property owners who have been identified by a real estate sign, multiple listing compilation, or other information service as having exclusively listed theri property with another Realtor."
My Story! Again this is the same client as in Part I. She is a beautiful person inside and out, that owns a very unique propert in Worcester County, Massachusetts. This charming ranch sits on top of a hill set back from the road approximately 300 ft. It is rare that someone knocks on the door, however one day a couple of weeks ago, my client did indeed get a knock on the door. When she answered it, it was a young women that looked to be mid thirties, blonde hair, and glasses with a gentleman in the car. She identified herself as a Realtor, and explained that she noticed the sign was down (casualty of the rough winter), and wanted to know if the house was still for sale. (No violation yet!) My client told her that in fact her house was still listed and provided my name and company.
This agent went on to tell my client that we all compete for business, and she may want to think about switching agents because they advertise in Boston Mass. My client told them that her house was being aggressively marketed which includes extensive web marketing that also incorporated the Boston Massachusetts market. (Code violation?)
My client then asked why she was knocking on her door. The agent said she does this all the time! (I hope she ment expireds and not currently listed houses)
The icing on the cake!!! A couple of days after the incident, my client recieved a note from the agent with her business card.
I need your vote:
At what point do you think this agent crossed the line?
What actions do you think I should take?
Do you think this was a violation of the Realtor's Code of Ethics?
Pam Crawford, ABR,e-PRO®,CRS,CDPE,LMC
Owner, REALTOR®, Managing Partner, MBA, BSBA
RE/MAX Professional Associates
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