Showing Off Spencer-Discovering Spencer, the Brookfields, Worcester County, Massachusetts and New England: Code of Ethics Violation Part I

Code of Ethics Violation Part I

Two Code Violations in 1 day?  Code Violation part 1

policeToday I spent the afternoon in a training session for the Professional Standard board of the Worcester Regional Associates of Realtors.  Who knew at the time I would find about a code of ethic violation committed by another agent against me!

When I got home, I called one of my current sellers to check in and to let her know of an recent inquiry from another agent.  Before I had a chance to tell her, she told me that another agent had made a verbal offer through her daughter.  Her daughter and the other agent had a casual relationship, and she called the daughter using their friendship as pretense.  My client kindly reminder the agent that she was under contract with me.

Under Article 16-13 of the Code of Ethics and Standards of Practice of the National Association of Realtors it states," All dealing concerning property exclusively listed, or with buyer/tenants who are subject to an exclusive agreement shall be carried on with the client's representative or broker, and not with the client, except with the consent of the client's representative or broker or except were such dealings are initiated by the client."

I do not remember ever giving this agent permission to deal with anyone other than me, the exclusive listing agent.

What's your thoughts?  Should I file a code of ethics violation against her, or should I let it go?


 Pam Crawford

Pam Crawford, ABR,e-PRO®,CRS,CDPE,LMC

Owner, REALTOR®, Managing Partner, MBA, BSBA
RE/MAX Professional Associates


phone/fax (508)-784-0503    



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Comment balloon 7 commentsPam Crawford • February 24 2011 11:13PM


Pam, in times past, I never wanted to be "that guy" to turn someone in. I believe we need to clean up our industry, based on the code of ethics. I would recommend to FIRST call the agent and have a conversation with them in this regard, maybe diplomatic, maybe with an edge of threat, whichever you feel is best.  Depending on their response and if you think it may continue, you can decide whether or not to file a complaint.

Let us know how this turns out.

Posted by Don Wixom, "Looking out for your next move..."tm (RE/MAX Advantage Nampa, ID) over 7 years ago

Thansk for sharing Pam, it is good to know the rules.

The craftiness of some realtors


Nor Yeretsian

Posted by Nor Yeretsian, Envoy Capitol Realty Inc., Brokerage Toronto (Envoy Capitol Realty Inc.) over 7 years ago

Yes, because if you don't she'll continue this type of behavior.  I can understand that you are conflicted about it.  What if she really doesn't know any better?  If you really think that, go ahead and talk to her about it or have your broker call her broker.  

Posted by Marge Draper, REALTOR, Keller Williams Realty, Menlo Park CA (Keller Williams Realty Palo Alto) over 7 years ago

I'm with Don in #1.   Call the Agent and her Broker, have a "Come to Jesus Meeting" and give her a chance to clean up her act.

And FWIW, a "Verbal Offer" [at least in Florida] means absolutely Nothing.

Posted by Fred Griffin, Licensed Florida Real Estate Broker (Fred Griffin Real Estate) over 7 years ago

Two votes for Don's suggestion. Let her know of your unhappiness with her violation.

Posted by Billi Evans (Murney Associates) over 7 years ago

Great comments so far.  Does you vote change if I tell you she has done this very thing a couple times before?  My biggest fear is I will hurt my client.  I think I would have to get a statement from my client, and I don;t want to put her in that position. 

Posted by Pam Crawford, Owner-RE/MAX Prof. Assoc.,MBA, CDPE, CRS, ABR (RE/MAX Professional Associates) over 7 years ago

Hi Pam - Their votes should change with this habitual offender.  She needs to go before the Ethics hearing panel.  We need to clean up our industry before the politicians do it for us.

Posted by Conrad Allen, Webster, Ma, Realtor (Re/Max Professional Associates) over 7 years ago